"To: moya.greene@royalmail.com
Dear Moya Greene,I’d prefer that you handle this matter personally, rather than passing it to someone else within the Group:Kind regards,etc"
Since it would be an utter waste of time complaining to Royal Mail themselves, I intend to vent the old spleen through the medium of Lord Belmont.
I missed the delivery staff by twenty minutes this morning. They came with a parcel at eleven forty.
Instead of handing it to a neighbour, they left me a note instead asking me to do their job and collect it at Prince Regent Road in Belfast.
How infuriating; how inconvenient.
I accepted a parcel yesterday from Parcelforce on behalf of a neighbour. They simply got me to sign an electronic pad.
Royal Mail is not the service it used to be.
To make matters worse, I motored over this morning - which took fifteen minutes' worth of fuel - only to be told that the parcel would not be available for forty-eight hours.
Another wasted journey.
2 comments :
You need Andy Kinnaird on our route Tim. He goes to great lengths to deliver all the odd shaped packages I order on-line. I sometimes take him prisoner but the electric gates are "currently" fried so he can get in and out before I know it.
There is also the ridiculousness of having a post office pick up centre in an out of town business park which has TWO parking spaces.
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