What a ghastly website it is! It is slow, ponderous, crashes occasionally; and finally, when it comes to payment, up pops:
Eh?We are sorry, but an error has occurred whilst trying to process your request:
Object reference not set to an instance of an object.
This has happened several times and, as a consequence, the GOH has lost revenue.
I refuse to waste time and money phoning them. I might call at their box office the next time I'm in Belfast.
They need a new website with the technical capacity to enable it to cope with bookings and enquiries adequately.
Incidentally, they also persist in charging £1 for:
Please choose a delivery method for your tickets:
The cost of the selected delivery method will be 1.00 GBP.
3 comments :
I completely agree! I've yet to be able to complete a transaction on this website - I always have to telephone the box office. It's been like this for years now.
Anon, I am glad that I am not alone re their awful website!
They are doubtless skimping on quality.
tried to book a box for a birthdday next year. It was like an examination in computer sciences. gave up and will do something else
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