Tuesday, 16 April 2013

Santander UK: II

I am now in a position to apprise you that my complaint to Santander UK has been resolved satisfactorily.

A member of staff phoned me this morning, apologised on the bank's behalf, offered me an explanation and, as a gesture of goodwill, a credit to my account of £5.

At least it's a result and pays for my phone-calls to them.

1 comment :

Anonymous said...

Wonder would they have bothered if you hadn't had the good old power of publishing!! Santander are pretty awful.